Where are you shipping from?
We are located in Ho Chi Minh city, Vietnam so all orders will be shipped from Vietnam
What payment methods do you accept?
We accept Paypal and Bitcoin
Do you require minimum order?
We do not require minimum order but we ship with courier (DHL, Fedex, UPS) and shipping cost is high for small items so buyers are recommended to place group orders to combine shipping cost.
What shipping methods do you use?
We ship with couriers like DHL, Fedex, UPS, TNT depending on what service is available to your country. You can track your order online.
How long does it take to ship?
We try our best to ship your orders at highest prioprity, we require 1-3 handling days and shipping will take 7-10 days on top of that with economy shipping package.
What if products are damaged upon receiving?
We always use protective bubble wrapping when we pack your orders, unexpected damage could happen during transit. You are asked to supply damage report with signature from the delivery agent for a replacement part
Do i need to pay tax or customs duty in my country?
Please check with your authorities about the import tax and duty applied before placing order. Any charges will be paid by buyers
Can i cancel my order?
You can cancel your order within 24 hours and if the order has not been despatched, we will refund your money. Shipped orders can not be cancelled